[Accessibleweb] A Christmas present from Jakob Nielsen
rells at u.washington.edu
Wed Dec 19 16:18:41 PST 2007
Good point. Forgot to mention the report was from the past. What I am
reading for is how much the growing standardization of technologies have
addressed the problems the research found.
This is a case where a study was done for clients but not made available
(except for a high fee) to the rest of us. Much good stuff is going on and
conducting such (often costly) is part of doing a major commercial
development project well. I know, as another example, the Paciello Group
has done some major studies to develop accessibility methodologies for
AJAX, but the results are proprietary, for now.
|- Rick Ells - 543-2875 - rells at cac.washington.edu - Rm 011S MGH Bldg -|
|- http://staff.washington.edu/rells/ -|
On Tue, 18 Dec 2007, Melody Winkle wrote:
> Looks like the report is from 2001, but sounds like things haven't changed
> much. It'll be interesting to hear if anybody thinks something is out of
> date (and interesting if not).
> On Mon, 17 Dec 2007, Rick Ells wrote:
>> Kathryn Sharpe forwarded this item to us from Jakob Nielsen's Alertbox
>> mailing list (http://www.useit.com/alertbox/). Jakob Nielsen just released
>> a 153 page document titled "Beyond ALT Text: Making the Web Easy to Use for
>> Users with Disabilities"
>> I have been reading the report and I am delighted and the breadth and
>> detail of his effort to take on a fundamental topic - usability of Web
>> sites for the disabled. I heartily recommend reading it carefully. - RE
>> HOLIDAY GIFT TO SUBSCRIBERS
>> I have a holiday gift for you to thank you for being a loyal subscriber to
>> the Alertbox email newsletter and for your support over the years: a free
>> copy of "BEYOND ALT TEXT", our report on usability for users with
>> > http://www.nngroup.com/reports/accessibility
>> Despite the keyword used in the download URL, I am tired of seeing the
>> discussion framed purely in terms of accessibility. What matters is how
>> *easy* websites are to use for disabled users. This is why we conducted
>> user testing with this target audience, just like we do with any other
>> customer segment.
>> As an analogy, consider a website that only displays correctly in IE
>> version 7. This site would be inaccessible for a Firefox user. If we
>> recoded the site to be compatible with other browsers, it would suddenly
>> become accessible for our sample user. Fine, but as we know from countless
>> usability studies, this user might still be lost on the site and leave
>> without ever buying anything.
>> Accessibility is insufficient to get business from disabled customers. You
>> also need to emphasize *usability*, which is difficult for people who
>> listen to an audio version of your content or who see it through a tiny
>> peephole in a screen magnifier. But that's what we tested.
>> Please take advantage of my gift and improve the usability of your site
>> for disabled users, many of whom are ready to give you money if only they
>> could use your site.
>> Nielsen Norman Group, 48105 Warm Springs Blvd, Fremont, CA 94539 USA
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